2nd Line Service Desk Analyst

Digital Waffle • Guildford, England • Posted June 06, 2026

About the Role

Technical Support Specialist | Guildford | Onsite

Salary: £32k - £37k

I'm currently working with a well-established professional services organisation that's looking to add an experienced Service Desk Analyst to their growing IT team.

This is a great opportunity for someone with strong Microsoft support experience who enjoys working in a fast-paced, customer-focused environment with exposure to modern cloud technologies.

Tech Stack Includes:

* Microsoft 365

* Intune

* Windows 10/11

* Azure / Entra ID

* Azure Virtual Desktop (AVD)

* Exchange Online

* Teams / SharePoint / OneDrive

* ITSM platforms (ServiceNow, Halo, FreshService etc.)