26-

Saviance Technologies • Boston, Massachusetts, United States • Posted May 05, 2026

About the Role

Job Title: Genesys Cloud Consultant (AI Voice Agents)

Location: Remote (India or US)

Engagement Type: Contract

Client Location: Dubai, UAE






Role Overview

We are seeking a highly skilled Genesys Cloud Consultant & Subject Matter Expert with deep expertise in AI Voice Agents to support a Dubai-based client. This role focuses on designing, implementing, and optimizing intelligent voice solutions using Genesys Cloud CX and advanced AI technologies.






Key Responsibilities



  • Design and implement AI-powered voice agents using Genesys Cloud CX (including Architect, Dialog Engine, and voice flows)




  • Build and optimize conversational AI solutions leveraging NLU/NLP capabilities




  • Integrate AI voice agents with backend syste...