1st Level Technical Support Engineer

Genco Power AE • Glyka Nera, Glyka Nera • Posted June 24, 2026

About the Role

            At Supervoice, we’re redefining business communication through cutting-edge technologies and cloud communication solutions that keep companies connected anytime, anywhere. If you are ready to join a forward-thinking team re-imagining the future of communication beyond the limits of traditional telephony, then you might be the person we’re looking for! As a 1st LevelTechnical Support Engineer, you will act as the primary point of contact for customers seeking technical assistance and support.  

What You’ll Do     
Handle incoming calls, emails, or tickets related to technical customer issues  
Perform first-line diagnosis and resolution of basic technical problems