Agency Assistant

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 months ago
  • Category:
    Customer Service

Employment Type:
Full-Time Regular
Department:
Allstate Insurance Agency
# of positions:
1
Description
As the Agency Assistant, you will manage the office administration and provide superior customer service to our clients in our fast paced Agency sales office.
Our agencies are open from 9am to 6pm Monday, Tuesday, Wednesday and Friday, 9am to 8pm Thursday, and 10am to 4pm on Saturday. Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.
Accountabilities:
Greet walk in clients as well as answer and direct incoming calls;
Distribute, action, and sort incoming mail;
Order and manage inventory of office supplies as required;
File all documentation accordingly while exercising a high level of confidentiality;
Provide support with expense reporting as required;
Other tasks as required.
Qualifications and Education:
1 to 3 years experience working in an office or customer service position;
High school diploma is required;
Enjoys the challenge of multi-tasking in a fast paced environment;
Excellent customer service skills;
Strong organization skills;
Ability to exhibit sound judgement and discretion;
Proficient with standard software applications;
Have the ability and desire to obtain a General Level One license, and;
Looking for a challenging and rewarding role that offers an outstanding compensation package with a bonus plan, and flexible benefits, this is the role for you.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.
Allstate Insurance Company of Canada is one of the country’s leading producers and distributors of home and auto insurance products, serving Canadians since 1953. Allstate is committed to making a positive difference in the communities in which it operates and has partnered with organizations such as Mothers Against Drunk Driving and the United Way. To learn more about Allstate Canada, visit
www.allstate.ca
.
We’re proud to have made Aon Hewitt’s 2017 list of the
Best Employers in Canada!